VIKTOR JURGEN neck massage pillow shiatsu deep review


Does VIKTOR JURGEN neck massage pillow improve sleeping? It features 3D rotating massage nodes that deliver a deep-kneading shiatsu massage to relax tired and aching muscles. This compact massager targets pressure points along the neck and back, harnessing the ancient technique of shiatsu, plus heat to help ameliorate deep tissue pain. Discover details in VIKTOR JURGEN neck massage pillow shiatsu deep review.

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Pros & Cons


  • Works great
  • It is compact
  • Can be used in a chair or in the car
  • Heating function & a safety feature
  • The unit really work out the knots
  • 4 deep kneading massage
  • Comes with a heating function


  • The cord could be longer
  • The on/off button may be attached too close to the unit


  • Massage Functions: Shiatsu, Kneading
  • Color: Black
  • Body Area: Full Body, Foot, Neck, Shoulder, Back
  • Features: Heated, Handheld, Lightweight, Cordless
  • Material: Leather
  • Made from environmentally benign materials
  • Exterior is made with insulation that is resistant to high temperatures and flame retardant
  • Viktor Jurgen massage pillow comes with dust cloth
  • Direction of kneading can be adjusted for targeted relief

VIKTOR JURGEN neck massage pillow shiatsu deep review


It’s like a small compact machine. Its dimension is 17 x 5 x 14 inches and weighs only 2.9 Pounds. It has an elastic band for car seats and desk chairs. It comes with a detachable dust cloth to keep things clean (you can remove it to spot clean) and to prevent your skin from getting burned, so that’s good. It has a flipping faux leather cover.


The 4 deep-kneading shiatsu massage rotating balls imitate the real massage just like the human hands, providing gentle warmth to improve the blood circulation, soothe tired muscles, and relieve aches thoroughly.


The shiatsu kneading massage pillow heats the massage rollers, it warms up as it works, it also goes in the same motion and the heat is just enough to soothe. The heating function and its reverse rotating direction can optionally be turned on/off during the massage session.

How to use VIKTOR JURGEN neck massage pillow shiatsu deep

It’s a simple device well made that has two settings: on/off and heat/no heat. The on/off button for some people may be attached too close to the massager, ie. you have it perfectly placed behind your back, then you mess up the position by trying to turn it on, but you can easily slide it back into position.

This magical cushion allows you to turn the heat on and off as you wish, but it’ll go for 15 to 20 minutes, kneading all those neck knots out like a real massage therapist.


There are only 2 different modes, and it is all you’ll ever need. It is extremely easy to use. Just plug it in and you’re ready to go! They both provide moderately firm kneading that makes you instantly relax on the couch or in a desk chair while you are working or studying. 

The attached strap fits right over my desk chair and stays in place . It is very easy to move the strap higher or lower back massage. 

VIKTOR JURGEN neck massage pillow shiatsu deep review alternative

RESTECK – Shiatsu

The RESTECK – Shiatsu Neck and Back Massager gives the most natural-feeling massage and feels the most like human touch. The heating component on the RESTECK also warms more quickly and is more penetrating than the other models. The combination of the node placement and heating element resulted in the most effective and relaxing massage.

One of the things we liked most about this model was the ability to directly control where the massager was working and the precise intensity on our muscles. It can be placed anywhere along the neck, shoulder or back, and allowed for much more precise and fluid control than models with similar capabilities.

That added control means we could also target very specific muscles on our neck and back. This was ideal for focusing on tough knots that would otherwise be difficult — if not impossible — to reach.

While the Nekteck earned the highest ratings in aesthetics (7.7) for its sleek black leather-like material, the RESTECK was a close second at 7.5. It also comes with a carrying case in matching material, which gives it a more premium look as well as makes it more portable.

The controls of this model were very simple. There are four buttons on the left side:

  • one to turn the massager on and off
  • one to turn the heat on and off
  • one to choose the stimulation mode
  • one to reverse the direction of the shiatsu nodes

That being said, it’s worth noting that all of our finalists were essentially as easy to operate.

While the RESTECK was hands-down the best product we tested, we would have liked the cord itself to be a little longer. We found that using a surge strip or extension cord in conjunction with massager made things much easier.

For pain relief, which is, of course, the single most important metric, users in our focus group thought the kneading shiatsu-style massage did a particularly great job of loosening and relaxing the shoulder and neck muscles.

The RESTECK also did a solid job in the mid and lower back area, however, both our focus group and our own testing indicated that the massager performed best in the neck and shoulder area.

Editor’s recommendations

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