BISSELL SurfaceSense pet multi-surface vacuum reviews


Is BISSELL SurfaceSense good for pet hair? It is designed with stiff bristles for cleaning carpet and soft bristles for gentle cleaning on hard surfaces. It intelligently senses floor type and automatically adjusts the brush roll’s speed for a powerful multi-surface clean. Discover details in BISSELL SurfaceSense pet multi-surface vacuum reviews.

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In the box

  • Vacuum
  • LED lighted Crevice Tool
  • Dusting Brush Tool
  • Additional Febreze Pre-Motor Filter
  • Pet TurboEraser Tool

Pros & Cons


  • Powerful suction
  • Filter and dust container
  • Switch flip for floor types
  • Lightweight and easy to maneuver
  • Comes with three attachments
  • Does have a light underneath when turn on
  • The wand extends long enough
  • Canister is easy to remove and clean


  • The cord is very long and doesn’t have a lot of space to store.

Specs – BISSELL SurfaceSense pet multi-surface vacuum

  • Pet: Yes
  • 44.3″H x 12.5″W x 14.5″D
  • Weight: 16 lbs.
  • Dust bin capacity: 25.3
  • Cleaning path width: 12-in.
  • Cord length: 30-in.
  • Cleaning Path Width: 12 inches
  • Brush Roll Shut-Off: Yes
  • Bagless: Yes
  • Vacuum Type: Upright vacuums
  • Bin Capacity: 0.2 gallons
  • Product Weight: 16 pounds
  • Multi Surface: Yes
  • Washable Filter: Yes
  • Compatible Floor Type: All floors
  • Corded/Cordless: Corded
  • Wet And Dry Usage: No
  • Cord Length: 30 feet
  • Filter Type: Allergen, Standard
  • Nozzle Width: 12 inches
  • Retractable Cord: No
  • Hose Length: 90 inches
  • Product Height: 44.3 inches
  • Product Length: 14.5 inches
  • Product Width: 12.5 inches
  • Filter Type: Allergen, Standard
  • Headlight(s): Yes
  • Cord Storage Type: Cord wrap
  • Bagless: Yes
  • Wet And Dry Usage: No
  • Voltage: 110 volts

BISSELL SurfaceSense pet multi-surface vacuum reviews


The Bissell SurfaceSense Pet is a well-built, well-designed and versatile vac that should meet the needs of most homeowners. The brush head is about 12 1/2” wide, so it’s not too big to get between and around furniture. The dust cup is easy to remove and empty. The rollers under the brush head are also rubber. The vacuum has plenty of suction. The rear wheels are a little larger than other vacuums and they’re made of rubber. This allows you to push with less effort.


The brush tool is basic and small enough to fit into a lot of narrow spots. The upholstery head has a spinning beater bar inside that pulls hair and dander off your furniture. The handle is removable from the canister and allows easy connection of the small brush head, the upholstery cleaner or the crevice tool. It works really well, and if you find that the suction is too much, you can still use the adjustment switch to back it off. The crevice tool is just cool. It actually has an LED at the end of it to light up what you’re vacuuming. The light turns on when the tool is connected to the wand.


A Febreze air filter was included with the vacuum. I installed it and noticed that when vacuuming my high-pile area rug, it left a pleasant smell in the air. The dust container was easy to take off and empty outside. However, hair does cling and wrap around the inside filter

MultiSense technology

It’s perfect in my environment going from a carpeted living room to a wood floor dining room and a tiled kitchen. The MultiSense technology makes going from carpet to hard floors easy and automatic. One of the features that sets this machine apart is the “auto sense” function. This eases the transition from carpeting to hard floor/tile by adjusting the beater bar to slow up and act more like a whisk brush rather than a high speed scrubber.

Turbo Eraser tool

Another nice feature is the pet turbo eraser tool. This tool really does have turbo booster power. Slap it on the wand and you really do have the power of a mini vacuum. With past vacuums, I always had to lift the vacuum up on our dog beds in order to give them a really good cleaning. With this tool, I don’t have to do that anymore.

The only thing I wish this vacuum had was the ability to use the hose without the wand. Maybe I’m missing something, but I can’t seem to detach the handle from the wand, as I’ve been able to do with past vacuum cleaners. Then, you can just attach the tools to the handle which makes it a bit easier cleaning areas where reach isn’t needed. A small sacrifice for the other great features.

Suction power

The suction head is thin enought to slup under the edge of our low sofas, not the normal five or six inches but about two and a half inches and it slips unde there and gets that dust. It also goes udner the cabine edge just fine with no space issues.

BISSELL SurfaceSense pet multi-surface vacuum Performance reviews

The brushes in it spin up real fast but when you put it down on the couch or carpet, the rollers stop and you have to force it to roll on what your cleaning. It was not the greatest at picking up the pet hair in our couch. Had to go over the area many times before it would pick it up.

The controls are easy. You have a button for on/off and another button that will turn off the beater bar entirely. Otherwise the machine will automatically switch from carpet to hard floors. What that involves is the beater bar slowing down considerably. It still rotates, but on hard floors the speed is not needed.

The suction is really good and it’s able to pick up things from deep in the corners. Also, if you find that your vacuum gets harder to push on deep carpet, there’s a suction slide switch right on the handle that lets you increase or decrease the amount of suction.

Actually, my biggest complaint with a lot of vacuums is that when vacuuming hard floors, the beater bar actually makes crumbs fly around a lot more and it makes them more difficult to pick up. This machine works very well on hard floors with the slower beater bar speed. We have a long hair cat and vacuum every day.

BISSELL SurfaceSense pet multi-surface vacuum Customer reviews

Bissell vacs are decent and good if have dogs

I’ve been using Bissell vacs for more than a decade. And in that time I’ve watched them develop their vacs into even more useful tools while staying as a budget friendly company.

Bissell loves to support dogs and they have my support because of that. It does not make me biased but does make me happy that they do this; dogs are a gift from God and they need champions to support them.

Anyway this is a decent follow up to the same product of about a year ago maybe. They made improvements to it, such as the auto roller bar mode. Very helpful and appreciated. I have multi floor surfaces all through the house and constantly switching on and off was getting old. This is a nice fix.

The other fix I noticed was the access to the belt and roller bar. Now uses a coin versus my electric screwdriver. That’s a nice improvement.

It cleans as well as you’d expect from a Bissell. The washable filter and easy to empty tank are nice. And the fact all tools for onboard is super nice. No more searching for tools when needed. The crevice tool has an LED light run off a battery but knows to come on when being used, very clever.

Some things I’d like to see are a powered stair/upholstery brush and a powered led versus batteries. But one of the bigger smaller improvements would be to include a pack of roller bar belts. Last one only lasted about a year. Since I’ve had vacs that lasted for years and never needed a new belt, it makes me a bit concerned why the previous model needed one after a year. They do include one additional reusable and washable filter and could easily include a pack of belts. When you need them you need them, and I had to order and wait for them to come and could not finish vacuuming until they came.

Bissell has provided a vacuum that works in a pet environment. With two long haired dogs, it’s needed and appreciated in my house. Even if no pets, would be a good vacuum for anyone. And I know bissell vacs last, albeit with new roller bar belts, filters, and some hair cutting off the roller bar as it accumulates.

Alternate of BISSELL SurfaceSense pet multi-surface vacuum

Bissell Pet Hair Eraser Turbo Upright Vacuum 

  •  Homes with pets
  • People with allergies
  • Those looking for a solid mid-range upright vacuum
  •  Getting into hard-to-reach places
  •  Those looking for a quiet vacuum

The Bissell Pet Hair Eraser Turbo Upright Vacuum is designed for pet owners. The upright vacuum has a cyclonic cleaning system and a bristled brush head that work together to suck up pet hair and other debris and reduce the chances of tangles and clogs.

Like the main head, the Pet TurboEraser Tool has a spinning brush head that’s designed for pulling pet hair off stairs and upholstery, like a couch or a cat tower. The 2-in-1 Pet Dusting Brush has two sets of bristles, one of which is rubber, to pull up hair and debris from flat and upholstered surfaces. The LED Lighted Crevice Tool is an elongated tube that illuminates and makes it easier to reach spaces like under the couch or bed.

The attachments, which include a Pet TurboEraser Tool, a 2-in-1 Pet Dusting Brush, and an LED Lighted Crevice Tool, are also designed specifically for pet hair, with rotating brush heads and dual layers of bristles that allow you to transition from hardwood floors to couches, stairs, and other upholstered surfaces. It also includes an integrated allergen-trapping system and an odor-eliminating filter so pet dander and accompanying smells don’t get kicked up into the air as you clean.

At 7 amps, it doesn’t have the most powerful suction when compared to others, but it’s about what you would expect for a standard upright vacuum cleaner, especially at this price point, and professional reviewers say that it’s more than enough to pull pet hair out of carpets, from low- to high-pile.

While it does have a quick-release extension wand, professional reviewers say it’s a bit clunky in real-world applications, meaning it’s difficult to get underneath furniture or into hard-to-reach areas. The vacuum itself is also bulky and it doesn’t lie flat, so if getting underneath beds or couches is high on your list of priorities, this might not be the best tool for the job. It’s also worth noting that this vacuum is a bit on the louder side.

The Bissell Pet Hair Eraser Turbo Upright Vacuum comes with a Pet TurboEraser Tool, a 2-in-1 Pet Dusting Brush, and an LED Lighted Crevice Tool.

Editor’s recommendations

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